Covid 19 / Refunds

Update on 11th July
Please understand we have been hit very hard by covid losses and have to look after our staff and business, we have refunded or rescheduled all covid affected guests since the crisis started.
As all Covid restrictions are about to lift, we are now treating covid as any other illness unless the law states that we have to close or it is against the law to attend. If you have a booking with us or intend to book with us, we will refund or reschedule only if more than half your groups can not attend due to the law at that time regarding covid.
Covid 19 Policy
If the law states you can not attend or we have to close we will refund/ reschedule.
If some or all of your group has covid so can not attend, we will treat this as any other illness as terms and conditions and we will not refund/reschedule if we are open and you are are allowed by law, to attend.
We will always try to be fair to all our valued customers but have to draw a line somewhere.
We thank you for you business and support.
Tony and Vivien Smith